FAQ

Booking and Cancellation Conditions For Study Courses

Study courses are typically charged as a deposit & one or more additional payments.

The deposit secures your place on the course and is non-refundable in any circumstances. If cancellation is required for  genuine reasons, the course is full and the place is filled by another student, the tutors will refund at their discretion the deposit minus a 25% admin charge.

Study courses are complete courses and thus the whole course must be paid for irrespective of attendance at all days or weekends. However course handouts will be provided and students are offered up to to 1.5hrs individual tutorial time per day missed to catch up the material. This is subject to the tutor’s usual availability for one-one teaching and may be taken in person or via skype, and shared with other students where applicable for efficiency. Please note we offer this as gesture and thus flexibility may be required to take advantage of this offer.

We would recommend students consider taking out event insurance in case they unavoidably cannot make course days.

Paying for Sadhana Mala Courses & Events

Currently we accept the following payment methods:

Bank Transfer

This can be very convenient as many people have online banking now and making payments between online banks is fast, free and safe (as long as you get the account details right!). Our account details are as follows:
Sadhana Mala account no: 41832292
Sort code: 09-06-66

Please put your name as the reference and just send us a quick email to confirm that you have made the transfer, and the course to which it applies,  to admin@sadhanamala.com

Cash

We would just ask you to not send cash through the post as it can easily go astray.

Receipts

Receipts can be issued for all payments upon request to admin@sadhanamala.com

Cancellation Conditions

Once payment is made it is non-refundable and acts to secure your place on the course. In exceptional cases at the discretion of course tutor, if the course is full and someone can take your place, we will refund  the fee minus a 15% admin charge. Please do not rely on this and we advise you to consider event insurance against ill health or unavoidable cancellation.

Cheques & Card Payments

From 1 Jan 2019 Sadhana Mala will no longer be accepting cheque payments. We also regrettably don’t accept card payments, except via paypal for selected events indicated on event website entries.